Return policy

Thank you for shopping at STRONG LIKE a GIRL™.
The following terms and conditions constitute our Returns & Refunds Policy.
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Return Window
All sales are final, except for items that arrive damaged or defective.
If your item is damaged during shipping, you must notify us within 30 days of delivery to request a replacement or refund.

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Eligibility for Damaged Items
To be eligible for a damaged-item claim:
•    The product must be unused and in its original packaging
•    Proof of purchase (order confirmation or receipt) must be provided
•    Photos of the damaged item and packaging should be submitted to our support team

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Process for Damaged Items
1.    Contact us at info@stronglikeagirl.ca within 30 days of delivery
2.    Include your order number, photos of the damage, and description of the issue
3.    Our team will review the claim and, if approved, issue a replacement or refund
Please retain all packaging and damaged items until your claim is resolved. This may be required for carrier insurance or verification.

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Legal / Terms Compliance
By placing an order with STRONG LIKE a GIRL™, you agree that:
1.    All returns are limited to damaged or defective items only
2.    We are not responsible for damage caused after the package leaves the carrier
3.    Decisions on replacements or refunds are made at our discretion based on submitted evidence
4.    Proof of purchase and timely notification are required to process a claim
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Returns & Refund FAQs

Q: Can I return an item if I simply change my mind?
A: No. Only items damaged during shipping are eligible for return or refund.

Q: What should I do if my package arrives damaged?
A: Contact us within 30 days with photos of the item and packaging, and your order number. We’ll guide you through the replacement or refund process.

Q: How long will it take to get a replacement or refund?
A: Once your claim is approved, replacements are shipped according to standard shipping timelines, and refunds are processed within 3–5 business days.

Q: Do I have to pay shipping for a damaged item return?
A: No. If the item is confirmed as damaged, shipping for the return or replacement is covered by STRONG LIKE a GIRL™.